Legal notice
Hazelwood Interiors Order Policy
At Hazelwood Interiors, we strive to provide a seamless shopping experience. Please review our order policy to understand your rights and responsibilities when placing an order with us.
Cancellation Policy:
Pre-Orders:
• When purchasing a pre-order, you are reserving an item that is currently out of stock or soon to be available but not yet in our inventory.
• You may cancel a pre-order that has not yet been fulfilled, provided it is not a bespoke request order.
• Once the order has been fulfilled, it cannot be cancelled. However, you may request a full or partial refund in accordance with our returns policy. Please refer to our returns policy for more details on returns and refunds.
Made to Measure Orders:
• Made to measure items, such as wallpaper, fabric, blinds, or curtains, are custom orders tailored specifically to your requirements.
• You may cancel a made to measure order within 1 business day, provided it has not yet been fulfilled.
• Once the order has been fulfilled, it cannot be cancelled. However, if the order is damaged, you may request a full or partial refund. For more information, please refer to our returns policy.
If you have any questions or require further assistance, please contact our customer service team. Thank you for choosing Hazelwood Interiors.
- Very pleased with my purchase quality items for the price and the extra gift and hand written note was a beautiful touch delivery was as promised
- Great customer service and excellent follow up and communication from Esther. I bought an office chair online, it fits perfect at my daughters study desk.
- Lovely shop wit beautiful home decor, and very reasonable prices, and the highest standard of service , and so friendly, definitely recommend this fab shop
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