Privacy policy

Privacy Policy for Hazelwood Interiors

At Hazelwood Interiors, accessible via hazelwoodinteriors.ie (the “Site” or “we”), we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit or make a purchase from our Site.

Collecting Personal Information

When you visit the Site, we collect various types of information about your device, your interactions with the Site, and information necessary to process your purchases. This Privacy Policy defines “Personal Information” as any information that can uniquely identify an individual. Below is a summary of what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
Purpose of collection: To accurately load the Site for you and to perform analytics to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor, Shopify.

Order Information

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To fulfil our contract with you, process your payment, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services based on your preferences.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processor, Shopify.

Customer Support Information

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To provide customer support.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processor, Shopify.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfil our contracts with you. For example:

Shopify: We use Shopify to power our online store. For more details on how Shopify uses your Personal Information, visit Shopify’s Privacy Policy.
Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For example:

Google Analytics: We use Google Analytics to understand how our customers use the Site. Learn more about how Google uses your Personal Information here. You can opt out of Google Analytics here.
Advertising Opt-Out: You can opt out of targeted advertising through the following links:
Facebook
Google
Digital Advertising Alliance

Using Personal Information

We use your Personal Information to offer our services, including selling products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We will retain your Personal Information for our records unless and until you request its deletion. For more information on your right of erasure, please refer to the ‘Your Rights’ section below.

Automatic Decision-Making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. However, our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a significant impact on you.

GDPR

If you reside in the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us using the contact details below.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper.

Cookies

A cookie is a small piece of data downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by remembering your actions and preferences, which means you don’t have to re-enter information when you navigate between pages or return to the Site.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The duration of a cookie on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can manage cookies in your browser settings. Please note that removing or blocking cookies may negatively affect your experience on our Site and parts of it may become inaccessible.

Do Not Track

Our Site does not respond to Do Not Track signals from your browser due to the lack of a consistent industry understanding of how to respond to such signals.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, or if you have questions or wish to make a complaint, please contact us by e-mail at info@hazelwoodinteriors.ie or by post at:

Hazelwood Interiors,
Laracor,
Trim,
Meath,
C15F8PT,
Ireland

Last Updated: 17th August 2024

If you are unsatisfied with our response to your complaint, you may lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: To contact the Data Protection Commission’s Data Protection Officer regarding the processing of your personal data, please email dpo@dataprotection.ie.