1. Introduction

At Hazelwood Interiors, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase from our online store, or interact with our showroom services in accordance with the Irish Data Protection Acts and the European Union General Data Protection Regulation (GDPR).

2. Information We Collect

When you interact with our boutique, we collect certain details necessary to complete your experience. This includes:

• Identity & Contact Details: Your name, billing address, delivery address, email address, and telephone number.
• Transaction Details: Information about payments to and from you, and details of products you have purchased from us.
• Technical & Usage Data: Internet protocol (IP) address, browser type, time zone settings, and how you interact with our online store to help us improve our digital experience.

3. How We Use Your Information

We process your data strictly to curate and fulfill your interior design and retail journey. We use your details to:

• Process and deliver your order, manage payments, and handle any approved returns or exchanges.
• Send essential order updates, shipping notifications, and respond to your customer service requests.
• Deliver beautiful marketing updates, design inspiration, and details of exclusive collections or seasonal events—only where you have explicitly opted-in to receive them.

4. Sharing Data with Trusted Partners

We do not sell your personal information to third parties. To safely operate our business, we share your data only with trusted service providers essential to your transaction:

• E-Commerce Platforms: Shopify, which powers our digital storefront securely.
• Payment Gateways: Secure payment processors, including credit card networks and our flexible payment partners, Humm and Klarna online.
• Logistics Partners: Specialist delivery couriers and freight services who transport your furniture, lighting, and home pieces to your door.

5. Cookies

Our website uses digital cookies to enhance and customise your browsing experience, remember your shopping cart items, and help us understand website performance. You can choose to disable cookies through your personal browser settings, though doing so may limit functionality on certain parts of our store.

6. Data Security & Retention

We implement strict technical and organizational measures to protect your personal data against unauthorised access, alteration, or disclosure. We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or delivery reporting requirements.

7. Your Legal Rights

Under EU GDPR regulations, you have full rights to access the personal data we hold about you, request corrections to inaccurate information, or request the complete erasure of your records from our systems (where legally permissible). You may also opt-out of marketing communications at any single click using the unsubscribe links provided in our correspondence.

8. Contact Information

If you have any questions regarding this Privacy Policy, your rights, or how your details are handled, please contact our data controller team directly: